The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Breakfast!
“The breakfast buffet was impressive, offering a wide variety of delicious options that kept us satisfied until lunch.” view full review
Relaxing Spa Retreat
“The spa facilities provided a perfect escape, and the pool's comforting temperature of 33-34 degrees made it very enjoyable to unwind.” view full review
Cozy Room Vibes
“Our renovated bedroom was not only clean but also felt incredibly cozy with high ceilings that added to the charm.” view full review
Serene Afternoon Tea
“The afternoon tea served at 17h was a good experience, complete with a lovely selection of pastries and an inviting atmosphere.” view full review
Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
Amazing views
Exceptional service
Views partially blocked
Limited dining options
8.4/10
Great
Rooms
8.4
Location
8.4
Service
9.0
Dining
7.6
Guest reviews
8.4/10
based on 7 reviews
8.6
8.6/10 based on 3021 reviews
David
United Kingdom,
April
2024
8.4/10
The hotel offers amazing views of the Matterhorn but some are partially blocked by nearby buildings. The rooms are upgraded to provide a stunning Matterhorn view thanks to their clever design. However, some views may be obstructed by surrounding structures. The service is top-notch with convenient amenities like room service and tours/ticket assistance. The location is excellent, just a short walk from the train station, making it easy to explore the area. Overall, a great choice for those looking for beautiful views and excellent service.
Rooms
9.0
Rooms with clever design offering amazing Matterhorn views.
Service
9.0
Great service including room service and tours/ticket assistance.
Location
8.0
Convenient location close to the train station for easy exploring.
Dining
7.0
Delicious cakes for teatime but limited dining options.
Facilities
9.0
Modern and well-equipped facilities for a comfortable stay.
Bill
United Kingdom,
January
2024
8.6/10
The hotel offers stunning views of the Matterhorn from the rooms designed with clever touches and balconies where you can enjoy cakes during teatime. Although the location is convenient, it might not suit those looking for a traditional alpine setting.
Rooms
9.0
I loved waking up to the breathtaking views of the Matterhorn right from my room. The design was really clever, and having a balcony was a lovely addition. Plus, the cakes provided for teatime were a delightful treat.
Service
9.0
The service here was top-notch; I couldn't have asked for better. The staff was attentive and provided excellent room service. The only downside was the paid shuttle service, but it's worth it for the quality.
Location
8.0
The hotel is close to Zermatt main train station, making it very convenient for travelers. While it's not located in a typical alpine setting due to its somewhat industrial area, the accessibility is a major advantage.
Dining
8.0
The dining experience was fantastic with delicious cakes offered for teatime. However, for hot dishes, you might need to explore other options nearby. The value for money was good considering the quality of the food.
Facilities
9.0
The hotel offers excellent facilities including a fantastic view of the Matterhorn, comfortable rooms with balconies, and a cozy teatime experience with cakes provided.
Emma
United States,
January
2024
8.4/10
The hotel offers a stunning view of the Matterhorn, perfect for tea time with delightful cakes. The location is near the Zermatt main train station, providing easy access to explore the area. However, the industrial surroundings might not suit everyone's taste.
Rooms
9.0
The rooms provide an amazing view of the Matterhorn and are accompanied by delicious cakes for teatime.
Service
9.0
The service is exceptional, with efficient room service and helpful tours/ticket assistance.
Location
7.0
The hotel is conveniently located near the Zermatt main train station, making it easy to get around. While it's not in the most scenic area with an 'industrial' feel, it's close to the main esplanade.
Dining
8.0
The dining experience offers delightful cakes for teatime and a variety of delicious grilled meats.
Facilities
9.0
The hotel facilities are modern and well-maintained, offering everything you need for a comfortable stay.
Alex
United States,
September
2023
8.4/10
I had a wonderful experience at the hotel. The rooms offered stunning views, and the teatime cakes were a delightful touch. Being upgraded to a Matterhorn view room was a highlight, providing an amazing panorama. The only downside was the view being partially blocked by some surrounding buildings.
Rooms
8.0
The rooms were upgraded to Matterhorn view and had amazing views, with cakes provided for teatime.
Service
9.0
The service was exceptional, with room service available and helpful staff offering various amenities.
Location
9.0
The hotel is located very close to the train station for the Gornergrat railway, making it convenient for sightseeing.
Dining
7.0
The dining experience included cakes for teatime, which added a nice touch to the stay.
Facilities
9.0
The hotel's facilities were top-notch, providing everything needed for a comfortable and relaxing stay.
Amazing views
Views partially blocked
Tom
United Kingdom,
September
2023
8.6/10
I had a mixed experience at the hotel. The upgraded room with a view of the Matterhorn was stunning, but unfortunately, the view was partially blocked by other buildings. The personal locker was convenient, though.
Rooms
8.0
The room with a view of the Matterhorn was impressive, but some buildings obstructed part of the view. The personal locker was a nice touch.
Service
9.0
I found the service to be efficient and attentive. The room service and housekeeping were top-notch.
Location
10.0
The hotel's proximity to both Zermatt main train station and the Gornergrat railway was incredibly convenient. It made exploring the area hassle-free.
Dining
7.0
The dining experience was lovely with delicious cakes served during teatime. However, the variety of fish dishes was limited.
Facilities
9.0
The hotel offered excellent facilities that added to the overall comfort of the stay. The welcome drink was a nice touch.
Paul
United Kingdom,
July
2023
8.0/10
The hotel is situated in a convenient location, close to everything you might need, and offers a view of the Matterhorn. The rooms are cleverly designed, including personal lockers, and provide a cozy atmosphere. However, the area around the hotel has an industrial feel. The dining experience offers delicious and freshly made pizzas but could be enhanced with more diverse options.
Rooms
8.0
The rooms are well-designed and come with all essentials, including personal lockers.
Service
9.0
The service was attentive and included room service, adding to the convenience of the stay.
Location
8.0
The hotel is close to everything you would need and provides convenient access to touristic activities.
Dining
7.0
The fresh, made-from-scratch pizzas offered in dining were delightful, although more variety could be added.
Facilities
8.0
The hotel provides all necessary facilities for a comfortable stay, ensuring a pleasant experience.
Wayne
United States,
May
2023
8.8/10
My stay at the hotel was wonderful! The rooms offered spectacular views of the Matterhorn, although some buildings obstructed some angles. I was lucky enough to be upgraded to a room with an amazing Matterhorn view. The service was impeccable, and the location was perfect, just a short walk from the town center and close to the Gornergrat railway station. The dining experience, with delicious homemade organic products, was a true delight. The facilities were top-notch, making my stay even more enjoyable.
Rooms
8.0
The room with a balcony provided stunning views of the Matterhorn. I was upgraded to a room with an amazing view of the Matterhorn.
Service
9.0
The service was outstanding, from room service to tours/ticket assistance.
Location
9.0
The hotel's location was perfect, close to the town center and with easy access to the Gornergrat railway station.
Dining
9.0
The dining experience with home-made organic products was a highlight of my stay.
Facilities
9.0
The facilities were fantastic and added to the overall luxury of the hotel.
Novotel Living Bangkok Sukhumvit Legacy
Aloft Denver Airport At Gateway Park
Hotel Re! @ Pearl'S Hill
Hotel Artmadams
Hotel Ag Express Elche
Hotel Acapulco
Sibaya Lodge
La Quinta By Wyndham Fresno Northwest
Hotel Kavia 5Th Avenida (Adults Only)
The Russelior Hotel & Spa
Delphi Art Hotel By Prima Hotels
Flamingo Inn